Terms of Service

These Terms of Service (the “Terms”) constitute an agreement between you and your organization (“you” or “Customer”) and Clasto (“Clasto,” “we,” or “us”) governing your access to and use of the Clasto ERP platform and this website (the “Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. License and access

Subject to these Terms, Clasto grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription. We may update, improve, or modify the Service over time.

2. Accounts and eligibility

You must provide accurate information and are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must be authorized to bind your organization to these Terms. Notify us promptly of any unauthorized use.

3. Acceptable use

You agree not to: (a) use the Service in violation of any law; (b) attempt to gain unauthorized access to the Service or other customers’ data; (c) interfere with or disrupt the integrity or performance of the Service; (d) reverse engineer or copy the Service except as permitted by law; or (e) use the Service to store or transmit malicious code or infringing content.

4. Third-party services and QuickBooks Online

The Service integrates with third-party services that you choose to connect, including QuickBooks Online provided by Intuit Inc. The QuickBooks Online integration is read-only: Clasto uses it solely to download your bank and credit-card transactions and account list, and does not create, edit, or delete any data in your QuickBooks Online company. Your use of QuickBooks Online is subject to Intuit’s own terms and privacy policy. We are not responsible for third-party services, and your connection to them is at your discretion. You can disconnect a third-party integration at any time from within Clasto.

5. Customer data and ownership

As between you and Clasto, you retain all rights to the data you enter into or connect to the Service (“Customer Data”). Clasto is your system of record for your operational data. You grant us the rights necessary to host, process, and transmit Customer Data solely to provide and support the Service. We process personal information as described in our Privacy Policy.

6. Fees

Access to the Service is provided under a subscription. Pricing is quoted based on your shipment volume and users, as agreed with your team. Fees are non-refundable except as required by law or expressly stated in an applicable order.

7. Intellectual property

The Service, including its software, design, and content (excluding Customer Data), is owned by Clasto and its licensors and is protected by intellectual-property laws. These Terms do not grant you any rights to our trademarks or branding.

8. Disclaimers

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Clasto disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by law, Clasto will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data, arising out of or related to your use of the Service. Our aggregate liability for any claim will not exceed the amounts you paid for the Service in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold Clasto harmless from claims arising out of your Customer Data, your use of the Service in violation of these Terms, or your violation of applicable law or third-party rights.

11. Term and termination

These Terms apply while you use the Service. You may stop using the Service and disconnect integrations at any time. We may suspend or terminate access for breach of these Terms or as required by law. Upon termination, your right to access the Service ends; provisions that by their nature should survive will survive.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which Clasto is established, without regard to conflict- of-laws rules. The specific governing law and venue will be set out in your order or master agreement where applicable.

13. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance.

14. Contact us

Questions about these Terms can be sent to legal@clasto.io.